Scope of Work & Services
With a focus on efficient use of resources, we propose reorganisation measures for international companies and language service providers that free capacities for a more proactive development of their business.
We do not sell language services, software or hardware, but provide consulting and training as a neutral, objective and independent party at the interface between the various market players - for the best benefit of our clients. Our recommendations are always based on a precise analysis of the actual situation and a realistic, customer-specific definition of goals. The three perspectives of ’human’, ’process’ and ’technology’ all play a role in our work. Our work results in pragmatic and future-oriented solutions.
Scope of Work
Workflow
- Development, standardisation and optimisation of existing workflows, e.g. as prelude to ISO certification
- Determination and implementation of best practices
- Quality management: definition of quality targets, development of inspection process, role definition for parties involved, measurement of key figures
- Terminology management: generation and maintenance of company-wide terminology, making use of supporting technology
Organisation
- Interplay between departments - including between parent company and subsidiaries
- Supplier management: internal / external strategies, supplier selection, communication methods, guidelines
- Redefinition of individual business areas
Technology
- Introduction of translation technologies: determination of benefits, influence on existing processes, selection of tools
- Process-oriented network infrastructure in small business units
- Development of communication platforms (Intranet, Extranet, customer portals)
Services
Consulting
In the form of consultations and workshops
- Strategic consulting
- Process consulting
- Technological consulting
- Knowledge management
Coaching
We act as a neutral companion and provider of ideas for the further development of personal skills and projects.
Training
After determining individual training needs, we offer customised courses ranging from theoretical basics to practice-oriented project communication.
Interim management
We provide support in the form of a limited-time engagement when
- the company's own expert resources are overloaded, for example as an external consultant for your clients.
- the corporate structure needs to be adapted to changing market requirements.
Seminars, workshops, round tables
Presentation of trends, developments and technologies
We would be happy to provide an initial consultation, at no charge and with no obligation,
to discuss the potential of optimisation in your company and how we can help you.
Simply call us on +49 2104 808992-0 or write to us at
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