Frank Fleury und Isabelle Fleury about outsourcing in product documentation

In the 2/2008 magazine issue of Produkt Global Frank Fleury and Isabelle Fleury take a closer look at the sensitive topic of outsourcing in the product documentation.

The more complicated or specialised the assignment, the more significant the question becomes: make or buy? With increasing cost and time pressures, the question then gains a tactical dimension. Outsourcing in the product documentation is an individual decision that may pursue very different objectives and depends on several success factors.

Frank Fleury and Isabelle Fleury identify opportunities and risks, success factors and decision parameters for outsourcing candidates. Read the complete article here (German).