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Fleury & Fleury Consultants offers you unique independent and individual consulting, further trainingand cooperation for global accompanying product communication. Accompanying product communication means: technical documentation, operating instructions, service literature, training material, etc.

Since 2006 we have been helping manufacturers from all sectors of industry and medium-sized businesses, service providers, public clients and associations to systematically achieve their goals. Many of our clients have been placing their trust in us for many years. With our interdisciplinary and continuously developed approach, we address specialists and managers of all departments and levels.

Our claim is to realize with you the optimal development opportunities and solutions for the accompanying product communication. In this regard, our independence is one of our particular strengths: We do not provide advice in order to sell other services or products. In the case of cooperations, we do not sell any services or products, but limit ourselves to supplementing the portfolio with additional topics. In this way we can achieve together with you the best individual result for you at eye level.

This is how Fleury & Fleury Consultants has earned a reputation as an agile and efficient consulting firm that designs solutions with its clients that work in practice and are actually implemented in everyday life. To achieve this, we take into account the context in which you and your employees want to be successful and combine the professional perspective with the employee and organizational perspective so that the projects are supported by the employees, the other departments and the management. At the same time, we always keep an eye on systematic employee development (complementary consulting).

We also quickly developed into a recognised training provider whose events are eligible for funding through European Union, federal and state programmes. In addition, we pass on our expertise as speakers at (also international) leading conferences, with publications in specialist journals and in the context of teaching assignments in master's degree courses and in certificate courses.

We permanently ensure the quality of our work and the high benefit for our clients through high-quality training, further education and continuing education, networking within the industry, professional exchange with colleagues, supervision, voluntary work in professional associations and continuous development of our approach.

Since 2012 we have been working from our new premises in Cologne. They offer a modern and flexible infrastructure and sufficient space for a wide range of activities.

In 2015 we received the award "Best of 2015" in the field of consulting from the renowned INNOVATION AWARD IT of the Initiative Mittelstand. The IT INNOVATION AWARD honours particularly innovative products and services that give companies valuable impulses for increasing their competitiveness. In their own words, our integrative consulting concept particularly convinced the independent jury as an outstanding solution.

Best of Consulting 2015

Since 2016 we work with an updated quality management system according to DIN EN ISO 9001:2015.

In 2019, we expanded our portfolio to include cooperation agreements with software manufacturers and service providers to supplement their service offerings.

Since 2020, we have been registered as a consultant with the Federal Office of Economics and Export Control (BAFA); this proof of quality allows you to benefit from various government support measures for our consulting services.

Since 2021, we have been assessing study programs in the field of technical documentation for the Accreditation, Certification and Quality Assurance Institute (ACQUIN) with the aim of accreditation. ACQUIN carries out assessments and accreditations in the higher education sector and thus contributes to shaping the European Higher Education Area (EHEA).

We have digitalised our services throughout, so that we can offer you useful and stimulating reorganisation and further training measures both on site and online.

Fleury & Fleury Consultants is managed by Isabelle Fleury and Frank D. Fleury:

Isabelle Fleury

Managing Director

Since 2006 consultant, trainer and coach at Fleury & Fleury Consultants
Lecturer for Multilingual Documentation Production and Quality Management in the Master's Programme Technical Documentation at the Danube University Krems
2008–2019 Lecturer for the Master's Programmes in Translation, Terminology and Language Technology at the Cologne University of Technology
Systemic consultant (Schmidt/Ehret)
Lecturer in the certificate course “Head of Technical Documentation” at the Esslingen Technical Academy
Co-author of the tekom Practical Guides “Rule-based Writing”
Member of the Board of Management of the Gesellschaft für Technische Kommunikation – tekom Germany
Assessor for ACQUIN for the accreditation of study programs in the field of technical documentation
2013–2020 Member of the Executive Board of the European Association for Technical Communication – tekom Europe
2017–2020 President of the European Association for Technical Communication – tekom Europe
Previously with various leading international language service providers, most recently as Operations Manager and Lecturer at the University of Bonn

Frank D. Fleury

Managing Director

Since 2006 Consultant, Trainer and Coach at Fleury & Fleury Consultants
Lecturer for Multilingual Documentation Production and Quality Management in the Master's Programme Technical Documentation at the Danube University Krems
Systemic Consultant (Schmidt/Ehret)
Lecturer in the certificate course “Head of Technical Documentation” at the Esslingen Technical Academy
2007–2019 Head of the Regional Group North Rhine of the Gesellschaft für Technische Kommunikation – tekom Germany
2010ndash;2016 Member of the Advisory Board for Conferences for the Gesellschaft für Technische Kommunikation – tekom Deutschland
Certified Mediator (§5 II MediationsG)
Internationally certified mediator, mediation supervisor & mediation trainer (DACH)
Managing Partner of » MKI³ Gesellschaft für Mediation und Kommunikationsmanagement
2016–2022 Member of the Arbitration Tribunal of the Gesellschaft für Technische Kommunikation – tekom Germany
Since 2022 arbitrator for personal certification of the Gesellschaft für Technische Kommunikation - tekom Germany
Previously active in software production, most recently as software architect and consultant for information technology and communication management

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Fleury & Fleury GbR

Efficient Processes and Structures for Global Communication

Know-how + Inspiration + Experience + Independence

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Isabelle Fleury

Frank D. Fleury

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